Worldwide Shipping

We ship worldwide, but certain limitations apply. We will notify you about any problems that we find.

Your order will be sent by Airmail, and packages will reach any country within 7 days of posting. Any further delay will be due to customs clearance, and postage within your country, over which we have no control. We do not provide tracking of orders.

Pricing

Prices can be displayed in Euros, US Dollars or UK Pounds, by clicking on the flag in the top right of the page. However, the transaction will be performed in UK Pounds in the final page of the shopping cart. Please note that all currency conversions are approximate.

Postage. We aim to keep postage charges to a minimum. Postage to Europe starts at GBP £3.45, and £3.95 for the rest of the world.

Customs Policies

Each country has its own Customs Policies. We try to keep up to date with these, but can not know every policy in every country. We recommend that you check with the Customs Authority in your own country to see that the goods you order will not be blocked by Customs. We describe the goods we are sending you on the Customs Declaration, which we stick on to the package for Customs to see. Where we know of Customs restrictions, we will notify you. Some countries charge an Import Duty on goods going through customs. It is up to you to find out about these policies for your country, and to pay any extra duties imposed. If your order is impounded by customs we are unable to offer a refund and the cost of the order will be borne by you in full.

We do not ship to certain countries due to security or customs problems, and we have removed these countries from the list of countries in our Shopping Cart, so that if the country is not in this list we will not be able to send orders there.

US customs and FDA regulations do not allow us to send medicines containing codeine and some other items to the US.

Tax

Value Added Tax (VAT) at 15% is charged on the value of all goods we supply abroad. Due to the onerous extra administration that would be involved in supplying orders outside the EU on a VAT exempt basis we currently charge VAT on all orders sent abroad to all parts of the world.